Help & Support
Returns
About return shipments, cooling-off period and refunds.
Returns
About return shipments, cooling-off period and refunds.
Email returns@lafuentemia.nl with order number and reason. We will send return instructions.
14-day cooling-off period after receipt. Product must be unused and in original packaging.
The customer, unless product is damaged or delivered incorrectly.
After receipt and inspection: refunded within 14 days.
No direct exchanges. Return and place a new order.
Email info@lafuentemia.nl with photo and order number.
Opened products cannot be returned, unless defective.